Changes: Contact the mods

Latest revision as of 15:30, 31 October 2020

Make sure you have checked the Challenge Rules and FAQs before you contact us with a question in case it has already been answered.

If you have any questions or concerns, please don't hesitate to get in touch with us! We are available by email and Twitter to help you. Your mods have odd work hours, however, so while we will answer you as soon as we are able, it may not be during the timeframe you might expect.

How to reach us

Email: deancasbigbangmod@gmail.com (this is the best way to reach us)

Discord: If you are in the DC discord, you can ask us questions in the #ask-a-mod channel, but we might direct you back to email.

We would appreciate it if you would use our official communication channels with any questions, not our personal accounts. It's important all mods have access to incoming questions. Thank you!

Discord

Starting in 2019, we have a Discord server where you can get the fastest access to updates from our family of challenges and interact with other participants/readers.

If you'd like to join, please follow this link for rules and instructions.

@@ Line 1: / Line 1: @@
+'''Make sure you have checked the [[Challenge Rules]] and [[FAQs]] before you contact us with a question in case it has already been answered.'''
-Do you have a question not addressed in the [[Challenge Rules]] or [[FAQs]]? Please get in touch with us! We welcome your questions and are happy to answer you, so please don't feel like you're bothering us if you're not clear on something. Email is the best way to reach us, but we're also available on Twitter and Tumblr.
+<nowiki> </nowiki>If you have any questions or concerns, please don't hesitate to get in touch with us! We are available by email and Twitter to help you. Your mods have odd work hours, however, so while we will answer you as soon as we are able, it may not be during the timeframe you might expect.
 <div class="callout">
@@ Line 5: / Line 7: @@
 === '''How to reach us''' ===
-<strong>Email: </strong>deancasbigbangmod@gmail.com ''(this is the best way to reach us)''
+<strong>Email: </strong>deancasbigbangmod@gmail.com ''(this is the best way to reach us)''
-<strong>Twitter:</strong> @[http://www.twitter.com/deancasbigbang deancasbigbang] ''(if you need to DM us, ask us to follow you) ''
-'''Tumblr:''' [http://deancasbigbang.tumblr.com/ask send an ask] ''(least checked; do not use for anything time-sensitive or personal)''
+'''Discord:''' If you are in the DC discord, you can ask us questions in the #ask-a-mod channel, but we might direct you back to email.
 </div>
+We would appreciate it if you would use our official communication channels with any questions, not our personal accounts. It's important all mods have access to incoming questions. Thank you!
-'''It may take us a few days to respond to you.''' We confer on a lot of questions and our work schedules don't always allow us to speak in real time. Please allow us a few days to get back to you.
-Finally, we ask that you only use the official DCBB accounts to contact us, not our personal accounts - even if we're friends. It's important we both have access to your messages. If you do get in touch that way, we'll redirect you to email.
 == Discord ==
 Starting in 2019, we have a Discord server where you can get the fastest access to updates from our family of challenges and interact with other participants/readers.
-If you'd like to join, [https://drive.google.com/open?id=1GiqR_BxTkavujDEPWscewLQ96Y13rVLChnqnN-YGHcs please follow this link] for rules and instructions.
+If you'd like to join, [https://drive.google.com/open?id=1GiqR_BxTkavujDEPWscewLQ96Y13rVLChnqnN-YGHcs please follow this link] for rules and instructions.
-== Your mod team ==
-The DCBB is moderated by Jojodacrow and museaway, who began co-modding challenges in 2016 when they started the Dean/Cas Tropefest. They liked it so much, they adopted a few others.